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Counselling | Information 

When requesting counselling or an information support pack please provide as much detail as you can in the message box below. It is really helpful to have your location and who the information is for, e.g. (yourself/friend/client).  For packs it is also useful to describe the situation support is needed for, the ages of any children involved, and any questions you may have. 

Feedback

Tell us what you think: suggestions, complaints, and compliments

We value your feedback – good and bad – and are committed to responding to you and working with you to resolve concerns you might have. The easiest way to sort out a problem is to complete the form below, or email [email protected] 

Making a complaint

What can you complain about?
  • A complaint can be made about any service provided by Skylight. We also accept complaints about any of our contracted providers.
  • Anyone can make a complaint about the care or service they have received. Complaints can also be made by another person on your behalf, such as a relative, friend, parent or consumer advocate. We may need consent to respond to complaints about someone else.

What do we do about a complaint? Read More

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Connect with us

New Zealand 0800 299 100 or
+64 4 939 6767
Email [email protected]
Street Address Level 3,
39 Webb Street
Te Aro 

Wellington 6011
Postal Address PO Box 9771,
Marion Square,
Wellington 6141
New Zealand.
Office Hours Monday - Friday
8.30am - 4.30pm
Counselling appointment
times can be made outside of 
these hours.

Resources Available at Skylight

Skylight is here to help you through difficult times. We can assist you in a variety of ways with information appropriate for your situation. You are welcome to visit us and receive free information and a support pack from our resource centre and borrow books from the specialist library. We also facilitate Professional Development training and offer Counselling support services for children, young people, family/whānau and individuals who are experiencing tough times.

Request a Pack Library

Online Shop

Our online shop features Skylight's own publications and other specialist titles from New Zealand and around the world. Search titles, keywords or category headings by clicking the shop button.

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