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Other organisations that can help

There are a number of other great organisations that offer specialist support and information services for children, young people and their whānau.​ If you haven't found what you are looking for on our website, you may find something useful here.

If you, or someone you know, is feeling suicidal or in a life threatening situation please call 111.

National helplines

  • 1737, Need to talk? Free call or text 1737 to talk to a trained counsellor.
  • Anxiety New Zealand 0800 ANXIETY (0800 269 4389)
  • Depression.org.nz 0800 111 757 or text 4202
  • Kidsline 0800 54 37 54 for people up to 18 years old. Open 24/7.
  • Lifeline 0800 543 354
  • Mental Health Foundation 09 623 4812, to access its free resource and information service.
  • Rural Support Trust 0800 787 254
  • Samaritans 0800 726 666
  • Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO)
  • Supporting Families in Mental Illness 0800 732 825
  • thelowdown.co.nz Web chat, email chat or free text 5626
  • What's Up 0800 942 8787 (for 5 to 18-year-olds). Phone counselling available Monday-Friday, noon-11pm and weekends, 3pm-11pm. Online chat is available 3pm-10pm daily.
  • Youthline 0800 376 633, free text 234, email [email protected], or find online chat and other support options here.
  •  If it is an emergency, click here to find the number for your local crisis assessment team.

For children

Free Children's Phone Lines to call so that you can talk to someone and get help and support

  • Whatsup - phone service (0800 942 8787).open from 11am -11pm 7 days, 365 days of the year, including public holidays
  • Need to talk? - free text or talk to a trained Counsellor - dial 1737

Bullying

  • No Bully - info for kids and parents about bullying

If violence happens

For children facing their own health or disability challenges

For parents

General Parenting Support

Parenting a Child with Special Needs

Supporting Anxious Children

Anxiety and Anxiety Disorders in Children - information for parents

When Children Have Attachment Issues

Attachment Disorders & Reactive Attachment Disorder (USA)

General family support links

Trauma Support Websites

Supporting Children and Teens

Tips for Supporting Teenagers after a Traumatic Event

Understanding Child Traumatic Stress – How psychological trauma in children differs from trauma in adults. (The National Child Traumatic Stress Network)

PTSD in Children and Adolescents (USA Dept of Veteran Affairs)

About Traumatic Stress and Managing It

Understanding and Dealing with PTSD

Healing Emotional and Psychological Trauma - Symptoms, Treatment, and Recovery

For Professionals and Support Workers

The USA National Child Traumatic Stress network, offers excellent free online learning courses

The effects of earthquakes on families and children

A Brief Description of EMDR Therapy – (EMDR Network)

Please note Skylight does not provide EDMR Therapy

Trauma, Attachment, and Stress Disorders: Rethinking and Reworking Developmental Issues – brain-based view of emotional trauma and its impact on children. (Trauma Resources)

If you know someone is in prison PILLARS NZ

Bereavement

Dove Hospice & Wellness - supporting people with life threatening illness - services and support groups in Auckland 

Help Guide - coping with grief and loss, support for bereavement

Bereavement by Age Group (children and teens) (NZ)

Victim Support NZ - provides info and support to NZ victims of crime

Winton's Wish - supporting bereaved children, teens and their families (UK)

Bereaved Families of Ontario - support for bereaved families (Canada)

Dougy Centre - grief support for children, teens and parents (USA)

HELLO GRIEF! - excellent US grief support site

Complicated Grief - Mayo Clinic (USA)

Explaining Death to Children

My Grandad Plants People!- a simple and very engaging guide for grown-ups when children ask tricky questions about death by Chris Earl of P&SW Co-operative Society (UK)

Helping a Child When a Parent Has Died (NZ)

What to do when your child dies and experiencing grief after your child dies - information for parents and carers (NZ)

Miscarriage Support - a team of volunteers of various ages who have all experienced the loss of babies and would like to provide emotional support and information for women and their families during and after miscarriage and subsequent pregnancies.

Sands NZ Pregnancy, baby and infant loss support. Sands is a network of parent-run, non-profit groups supporting families who have experienced the death of a baby. We have over 25 groups/contact people around the country.

SIDS NZ is a national organisation of parents, families and friends of babies or young children who have died suddenly and/or unexpectedly of any cause, including SIDS.

Twin Loss NZ- A New Zealand wide group for those who have lost one or more or all their twins, triplets or more from early pregnancy to childhood and beyond, including the loss of a twin sibling in adulthood.

SIDS and Kids Western Australia - for parents experiencing miscarriage, stillbirth, neonatal and SIDs death (Australia)

The Lost Ones - after the loss of a child through Miscarriage, Stillbirth or SIDS. Click on 'forum' for the discussion pages.

Helping Siblings after the Death of a Brother or Sister

Helping your child after their sister, brother or cousin has died: information for parents or carers

After a Suicide

Find support after a suicide - After a suicide NZ

Bereaved by suicide - Aoake te Rā

After a Drowning Death

Drowning Support Network for those bereaved by a drowning or aquatic accident of any kind. UK site in origin but open to all. Scroll down for all the various articles, including grief after a drowning.

Depression and Anxiety

Disability and Illness Support

General

Parenting a Child with a Disability or Serious Health Condition

Cancer

Mental Health

Addictions

 Alcohol Drug Helpline

See also website links for children and youth

Support for other Specific Illness, Condition or Disability

Sexual Abuse, Assault, Violence

Sexual Abuse HELP Wellington - Wellington Sexual Abuse HELP works with survivors of sexual abuse and their whānau – of any age, gender or ethnicity.

Louise Nicholas Trust - Louise and her team are trusted people who have experienced sexual violence. To access services, please email [email protected] or 021 326 505.

Rape Prevention Education - Whakatu Mauri (Formerly Auckland Rape Crisis)
Provides information around crisis and sexual abuse issues. Their website can link you to Rape Crisis Centres around NZ that can provide free support, counselling (both phone and face-to-face), practical assistance, advocacy, and resources for women and children who are survivors of rape and/or sexual abuse. They also provide education and training for young people, parent groups and the wider community, especially in the Auckland region on preventing sexual violence and dealing with disclosures of abuse.

Male Survivors - The sexual harm helpline can be accessed free, 24 hours a day, 7 days a week 0800 044 334 or text 4334

You might also be interested in:

Resources Available at Skylight

Skylight is here to help you through difficult times. We can assist you in a variety of ways with information appropriate for your situation. You are welcome to visit us and receive free information and a support pack from our resource centre and borrow books from the specialist library. We also facilitate Professional Development training and offer Counselling support services for children, young people, family/whānau and individuals who are experiencing tough times.

Request a Pack Library

Online Shop

Our online shop features Skylight's own publications and other specialist titles from New Zealand and around the world. Search titles, keywords or category headings by clicking the shop button.

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